Terms of service
Terms & Conditions
Last updated: August 29, 2026
Welcome to RoyaMart. By accessing or using our website, you agree to these Terms & Conditions.
Orders
When placing an order, you agree to provide accurate and complete information, including your name, phone number, city, and delivery address.
We may contact you to confirm your order before dispatch, particularly for Cash on Delivery orders.
We reserve the right to cancel or decline an order where necessary, including where product availability, pricing, customer information, or delivery circumstances prevent us from fulfilling the order.
Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, and other product information are accurate.
However, minor differences in color, packaging, appearance, or specifications may occur.
Prices
All prices displayed on RoyaMart are in Saudi Riyals (SAR) unless otherwise stated.
Prices and product availability may change without prior notice.
The price applicable to an order is the price displayed at the time the order is placed.
Cash on Delivery
Cash on Delivery may be available for eligible orders within Saudi Arabia.
Customers placing COD orders agree to provide accurate contact and delivery information and to be available to receive the order.
Delivery
Orders are normally delivered within 3–5 business days after confirmation.
Delivery times are estimates and may be affected by circumstances outside our control.
Please see our Shipping & Delivery Policy for additional information.
Failed or Refused Deliveries
If a customer cannot be reached, provides incorrect delivery information, or refuses to receive a confirmed order, the order may be cancelled and applicable delivery/return charges may apply.
Refunds and Replacements
Our Refund & Replacement Policy explains the circumstances and procedure for replacement requests.
Please review that policy before placing an order.
Third-Party Services
RoyaMart may use third-party service providers for website hosting, payment processing, fulfillment, delivery, analytics, advertising, and other business functions.
These providers may have their own terms and policies.
Website Use
You agree not to use our website for unlawful purposes or in a way that could damage, disrupt, or interfere with the website, its services, or other customers.
Intellectual Property
The content and branding displayed on RoyaMart, including our name, logo, text, graphics, and other materials, may not be reproduced or used without appropriate authorization.
Changes to These Terms
We may update these Terms & Conditions from time to time. Updated terms will become effective when published on this page.
Contact Us
If you have questions about these Terms & Conditions:
RoyaMart
Email: roayamart@gmail.com
WhatsApp: +92 317 6018839